CMS, today, is the largest ATM cash management firm in India. More than 57,000 ATMs, across the length and breadth of India, are entrusted to our care and management. Daily cash replenishments, deposit processing, first line maintenance for 24x7 uptime, and other ancillary services, are executed with a competence only a leader can deliver.
The CMS network is quite formidable and unparalleled. With a branch network of 282 and our team covering 98% plus districts and 11,090 pin codes in India. From Ladakh to Andaman, from the Rann of Kutch to Arunachal Pradesh.
CMS combines scale with process discipline making it the most reliable service available: We ensure the lowest rate of cash-outs and maximum ATM uptime for our network. Our FLM call logging and tracking systems make certain that we deal with the most critical metrics of ATM management (downtime or cash outs) in less than 4 hours, 85.3% of the time, anywhere in the country. We provide this level of service, 24X7, even during holidays, weekends and festival peak times.
We maintain end-to-end field ownership for every ATM site by acting as a single point of coordination for multiple organizations, be it networking equipment, bill payment, and housekeeping or caretaker services. ATM calls are thus optimised by combining cash replenishments, deposit clearance and reconciliation, along with first line maintenance of both software and hardware issues.
Security of operations is the cornerstone of our business. We follow a global standard of twin layer security, both physical and electronic.