When banks can’t reach certain places they want to, they reach out to us. We supply the ATM. We keep it up and running. And flush with cash. There, you have a working bank.
CMS aligns with financial institutions and ATM deployers, to help them manage their ATM network operations. CMS Complete Line Maintenance is among the few solutions available in the industry that offers customers a single point of accountability and end-to-end management of the ATM network, from both an operational and a management perspective. If required, they either avail of the entire range of services, or choose any that suits their requirements. The biggest advantage CMS brings is cost efficiency, since we are in a position to offer optimised visits to an ATM that combines cash replenishment with first line and second line maintenance.
Service employs a superior technology in picking up issues of downtime, generating a far richer data that can identify multiple error codes that can cause an ATM breakdown.
CMS EJ Management agent is designed to support a multi-vendor ATM environment and works with ATMs from all mainstream vendors. Banks can rely on a single robust solution and simplify EJ Management of their multi-vendor environment.
EJ uploads are done over SSL connections with client and server certificates, thereby ensuring high security protection. In addition, card data is removed via masking and SHA2 hashing to ensure compliance with PCI security standards. By leveraging secure http protocols, the upload mechanism supports DNS, Network Address Translations, dynamic IP addresses and other modern networking configurations without losing security or resorting to proprietary mechanisms
EJ Manager utilizes bandwidth shaping and trickle feed mechanisms to minimize overloading of ATM network caused by all ATMs on the network attempting to transfer Electronic Journal files. EJ uploadcan also be scheduled around peak usage periods. This allows continuous uploads to take place without impacting the performance of customer transactions. Low bandwidth connections like VSAT and GPRS are supported.
Our flexible Complete Line Maintenance Solution includes :