ATM Cash Management
CMS, today, is the largest ATM cash management company in India, as well as one of the largest ATM cash management companies worldwide based on number of ATM points. 255,000 ATMs, across the length and breadth of India, are entrusted to our care and management. Daily cash replenishments, deposit processing, first line maintenance for 24x7 uptime, and other ancillary services, are executed with a competence only a leader can deliver.
Branch and Vault Network
Districts and over 15,000 postal codes covered in India
Holidays, weekends and festival peak times.
CMS combines scale with process discipline making it the most reliable service available: We ensure the lowest rate of cash-outs and maximum ATM uptime for our network. Our FLM call logging and tracking systems make certain that we deal with the most critical metrics of ATM management (downtime or cash outs) in 6 hours, 90.14% of the time, anywhere in the country.
We maintain end-to-end field ownership for every ATM site by acting as a single point of coordination for multiple organizations, be it networking equipment, bill payment, and housekeeping or caretaker services. ATM calls are thus optimised by combining cash replenishments, deposit clearance and reconciliation, along with first line maintenance of both software and hardware issues.
Security of operations is the cornerstone of our business. Besides following and advocating the best in global security standards, CMS has developed Algo, world’s first AI automated ATM Security software application.